Privacy Policy

We collect information that you provide directly to us, information we obtain automatically when you use our Service, and information from third-party sources.

Information You Provide:

• Account Information: Name, email address, password, and billing information when you create an account
• Profile Information: Business name, logo, contact details, and other information you choose to add to your profile
• Content: Quotes, documents, client information, and other content you create or upload to the Service
• Payment Information: Billing address and payment method details (processed securely through our payment processor)
• Communications: Information you provide when you contact our support team or communicate with us

Information We Collect Automatically:

• Usage Data: Information about how you use the Service, including features accessed, actions taken, and time spent
• Device Information: IP address, browser type, operating system, device identifiers, and mobile network information
• Log Data: Server logs, error reports, and performance data
• Cookies and Tracking: We use cookies, web beacons, and similar technologies to collect information about your browsing activities

Information from Third Parties:

• Authentication Services: If you sign up using a third-party service (e.g., Google), we receive basic profile information
• Payment Processors: Payment confirmation and transaction details from Stripe or other payment providers
• Analytics Providers: Aggregated usage statistics and analytics data

We use the information we collect to provide, maintain, and improve our Service. Specific uses include:

Service Delivery:

• Create and manage your account
• Process your transactions and send billing information
• Provide customer support and respond to your inquiries
• Generate AI-powered content and suggestions
• Store and sync your quotes and documents across devices

Service Improvement:

• Analyze usage patterns to improve features and user experience
• Develop new features and functionality
• Train and improve our AI models (using anonymized data only)
• Conduct research and analytics

Communication:

• Send you service-related announcements and updates
• Provide tips and best practices for using Qotify
• Send marketing communications (you can opt out at any time)
• Request feedback and conduct surveys

Security and Compliance:

• Monitor and prevent fraud, abuse, and security incidents
• Enforce our Terms of Service and protect our legal rights
• Comply with legal obligations and regulatory requirements

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers: We share information with third-party vendors who perform services on our behalf, such as:

• Cloud hosting providers (to store your data)
• Payment processors (to handle billing)
• Email service providers (to send transactional emails)
• Analytics providers (to understand usage patterns)
• Customer support tools (to provide assistance)

AI Service Providers: We use third-party AI services (such as OpenAI) to generate content. Your prompts and generated content may be processed by these providers in accordance with their privacy policies.

Legal Requirements: We may disclose your information if required by law, subpoena, or other legal process, or if we believe disclosure is necessary to:

• Comply with legal obligations
• Protect our rights, property, or safety
• Prevent fraud or security issues
• Respond to government requests

Business Transfers: If Qotify is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have.

With Your Consent: We may share your information with third parties when you give us explicit permission to do so.

Data Storage: Your information is stored on secure servers in the United States and may be transferred to, stored, or processed in other countries where our service providers operate.

Security Measures: We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit using SSL/TLS
• Encryption of sensitive data at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Employee training on data security and privacy

Data Retention: We retain your information for as long as your account is active or as needed to provide you services. When you delete your account, we will delete or anonymize your personal information within 90 days, except where we are required to retain it for legal or regulatory purposes.

Limitations: While we strive to protect your information, no security system is impenetrable. We cannot guarantee the absolute security of your data. You are responsible for maintaining the confidentiality of your account credentials.

We use cookies and similar tracking technologies to collect information about your browsing activities and to improve your experience.

Types of Cookies We Use:

• Essential Cookies: Required for the Service to function properly (e.g., authentication, security)
• Analytics Cookies: Help us understand how users interact with the Service (e.g., Google Analytics)
• Functional Cookies: Remember your preferences and settings
• Advertising Cookies: Used to deliver relevant advertisements (you can opt out)

Managing Cookies: Most web browsers allow you to control cookies through their settings. However, disabling cookies may limit your ability to use certain features of the Service.

Third-Party Tracking: We use third-party analytics and advertising services that may use cookies and similar technologies to collect information about your online activities across different websites.

Our Service may contain links to third-party websites, services, or integrations. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information to them.

Third-Party Integrations: Qotify may integrate with third-party services such as:

• Email providers (for sending quotes)
• Cloud storage services (for file exports)
• Payment processors (Stripe)
• Analytics tools (Google Analytics)
• AI providers (OpenAI)

When you connect third-party services to Qotify, those services may collect information in accordance with their own privacy policies.

You have certain rights regarding your personal information. Depending on your location, these rights may include:

Access and Portability: You can access and download your personal information from your account settings at any time.

Correction: You can update or correct your account information through your profile settings.

Deletion: You can request deletion of your account and personal information by contacting us or deleting your account from settings. Some information may be retained for legal or regulatory purposes.

Opt-Out: You can opt out of marketing communications by clicking the unsubscribe link in our emails or updating your notification preferences.

Do Not Track: Some browsers have a "Do Not Track" feature. We do not currently respond to Do Not Track signals.

GDPR Rights (EU Users): If you are in the European Economic Area, you have additional rights including the right to object to processing, restrict processing, and lodge a complaint with a supervisory authority.

CCPA Rights (California Users): California residents have the right to know what personal information we collect, request deletion, and opt out of the "sale" of personal information (we do not sell personal information).

To exercise any of these rights, please contact us at info@qotify.app.

Qotify is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately and we will take steps to delete such information.

If you are accessing Qotify from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States and other countries where our service providers operate.

By using Qotify, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence. We take steps to ensure that your information receives an adequate level of protection wherever it is processed.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by:

• Sending an email to the address associated with your account
• Posting a prominent notice on our website or in the Service
• Updating the "Last updated" date at the top of this policy

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of Qotify after changes become effective constitutes acceptance of the updated Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: info@qotify.app

Privacy Inquiries: info@qotify.app

We will respond to your inquiry within 30 days.

If you are in the European Economic Area and have questions about our data practices or wish to exercise your rights under GDPR, you may contact our Data Protection Officer at info@qotify.app.